Deivids Bergmanis
Workforce Planning · Data Analysis · Excel Automation (VBA, Power Query)
Latvian, based in Malta
Workforce planner who has moved from scheduling into analysis and tool building, with seven years in iGaming live operations. I build Excel (VBA, Power Query) and Python tools that automate planning work.
Experience
Workforce Planning SchedulerSep 2024 – Present
bet365 · Sliema, Malta- Build Excel tools (Power Query, VBA) that automate scheduling work; one cut my own time per cycle by 70%.
- Automate payroll, stakeholder presentations and schedule amendments, cutting time on them by 40–50%.
- Analyse rotation patterns and schedule adherence to spot coverage risks and improve rosters.
- Schedule a subset of teams in NICE IEX across phone, chat and email; coordinate training schedules.
Live Schedule & Planning SpecialistJan 2021 – Sep 2024
Playtech Live Latvia · Riga, Latvia- Owned monthly and long-term scheduling in EZShift for a high-volume live studio in a regulated environment.
- Produced capacity plans and staffing scenarios for headcount growth with Operations and Talent Acquisition.
- Through COVID-19, rebuilt schedules around distancing limits, curfews and weekly rule changes while keeping minimum staffing.
Floor Manager · Trainer · Game Show HostAug 2019 – Dec 2020
Playtech Live Latvia · Riga, Latvia- Hosted live game shows, trained new presenters under COVID-19 restrictions, then ran the live floor covering adherence, escalations and shift coverage.